The offer and sale of products on our website ( www.bebedialmy.it) are governed by the following General Conditions of Sale.

 

The products purchased on bebedialmy.com are sold directly by DAPY srls, with registered office in Bari at Via Sparano da Bari 141, CAP 70121 C.F. and VAT n. 07549090723.

All information regarding orders and shipments, refunds and returns of purchased products can be found on www.bebedialmy.it.

Further information can be requested via whatsapp at (+39) 3473068886

 

1. How to conclude the contract with Bèbè di Almy (Seller)

1.1

To conclude the contract for the purchase of one or more products on bebedialmy.it, you must complete the order procedure on the site in all its parts and confirm the payment of the same through one of the payment methods indicated in the section "payments".

1.2

By proceeding with the purchase, completing the order procedure, you accept all the General Conditions of Sale and the Information on the right of withdrawal, available in the Terms and Conditions section. For each purchase will be available a summary of the information on the essential characteristics of each product ordered with its price (including all applicable taxes or charges), the delivery methods of the chosen products, shipping costs and estimated delivery times. The Seller will also provide, in the Terms and Conditions section, a summary of the conditions and methods for the exercise of the right of withdrawal as well as the methods and timing of return of the products purchased; an indication of the circumstances in which the right to withdraw from the contract is lost; the existence of the legal guarantee of conformity of the products; the contact details of the after-sales service.

1.3

The contract is concluded when the Seller receives the order electronically, after checking the correctness of the data relating to the same.

1.4

The order form will be stored in a database for the period of time necessary to process the order and in any case within the minimum terms provided by law.

1.5

Once the contract is concluded, Bèbè di Almy takes charge of the purchase order.

1.6

The Seller may not execute purchase orders that do not provide sufficient guarantees of solvency or that are incomplete or incorrect or in case of unavailability of the products. In these cases, we will inform you by e-mail that the contract has not been completed and that the Seller has not followed up the purchase order specifying the reasons. If the products, presented on bebedialmy.it, are no longer available or for sale at the time of last access to the site or by sending the order form, The Seller shall promptly notify the Seller and in any case within 96 hours from the moment the order will be sent to the Seller of any unavailability of the products ordered.

In this case, the Seller will immediately refund any amount already paid and the contract will be considered as terminated between the parties.

1.7

With the electronic transmission of the order, you unconditionally accept all the General Conditions of Sale and the Customer undertakes to observe them, in relations with the seller.

If some of the terms of the General Conditions of Sale are not respectable, please do not submit the order form for the purchase of products on bebedialmy.it.

1.8

By sending your order electronically, you confirm that you know and accept the General Conditions of Sale and the additional information contained in bebedialmy.it in the terms and conditions section.

1.9

Once the contract has been concluded, the Seller will send by e-mail a receipt of the purchase order, containing the general conditions of sale and the summary document on the right of withdrawal.

1.10

The product/s/s purchased is intended exclusively for the country in which the order is placed; therefore, if the buyer places the product in a different country, on the Customer is responsible for the entry and is required to follow the applicable regulations and restrictions both for the export from the country where you purchased the item and for the import in the country where you intend to bring it.

Bèbè di Almy declines any responsibility in this regard.

 

2. Guarantees and indication of product prices

2.1

On bebedialmy.it only original and top quality products are offered for sale. These items are made directly by the Seller or purchased from other manufacturers that comply with the quality standards to ensure maximum yield of the product purchased.

2.2

Seller does not sell used products.

2.3

The essential characteristics of the products are presented on bebedialmy.it within each product sheet. However, the images and colours of the products offered for sale on Bèbè by Almy.com may not be the same as the actual ones due to the Internet browser and the video interface used.

2.4

Product prices may be subject to updates. It is always necessary to check the final sale price before submitting the relevant order form.

2.5

The Seller, in case of exercise of the right of withdrawal, has the right not to accept the return and/ or not to reimburse in full the sums paid for the purchase in relation to those products that are free of the relevant tag, have been altered in their essential and qualitative characteristics or have been damaged. The packaging of the product is considered an integral part of the sale and therefore must be made whole.

2.6

If during the delivery of the goods the package should present signs of damage or tampering, it is appropriate to inform the courier that the package is accepted WITH RESERVATION.

In this case you should immediately contact the customer service providing photos and more details. In the event that the courier does not allow to accept the package with reservation, this must not be collected and you must report the incident to our customer service.

In the event that a damaged or tampered package is collected by the Customer without reservation, Bèbè di Almy shall not be liable for any damage or lack of the contents of the package.

 

3. Payments

3.1

To pay the price of the products and the related shipping and delivery costs, one of the methods indicated in the order procedure may be used. In no case will higher costs be charged than those actually incurred by the Seller, depending on the payment instrument chosen.

3.2

In case of payment by credit card, the financial information (for example, the credit/debit card number or the date of its expiration) will be forwarded by encrypted protocol from the Customer’s Bank to that of the Seller (or other financial institutions partner of Bèbè di Almy) which provides the relevant electronic payment services at a distance, without third parties being able to have any access to them. Moreover, such information will never be used by the Seller except to complete the procedures strictly functional to the conclusion of the purchase and to issue the related refunds in case of product returns following the exercise of the right of withdrawal, or if it is necessary to prevent or report attempts at fraud on bebedialmy.it.

3.3

If the purchase is made with Scalapay, the goods subject to the order will be immediately shipped while the payment will be deferred in the number of installments chosen and the same installments will be transferred to Increment SPV S.r.l., to related parties and their assignees, provided that such parties authorize such assignment.

 

4. Shipment and delivery of products

4.1

To know the specific methods of shipping and delivery of products, you can access at any time the Terms and Conditions section, within the Customer Service area. The information contained in this section is an integral and substantial part of these General Conditions of Sale and, therefore, such information is deemed to be fully known and accepted by the Customer at the time of transmission of the order form.

4.2

Transport takes place by express courier with delivery times estimated at 24/48 hours with the following rates:

All of Italy €9.00
Sardinia €13.50
Sicily and Calabria €11.00
Venice lagoon, Ischia, Capri and smaller islands €20.00
4.3

Possible delays:

The shipping times indicated represent standard delivery times. There may be variations on public holidays. No shipments are made on Saturday, Sunday and the following days:

1st and 6th January
Easter and Easter Monday
25 April
May 1st
June 2
August 15th
November 1st
8, 25 and 26 December

 

5. Customer service

5.1

Any information is available through our support services. You can contact Customer Service by email at bebedialmyshop@bebedialmy.it or at Whatsapp (+39) 3473068886.

 

6. Right of withdrawal

6.1

It is guaranteed the right of withdrawal from the contract concluded with the Seller, without any penalty and without specifying the reason, within fourteen (14) days from the day of receipt of the products purchased on bebedialmy.it.

6.2

To withdraw from the contract you must use the Return Form (conforming to the standard form pursuant to art. 49, paragraph 4 of the consumer code) to be filled in and sent directly online through the bebedialmy.it.

The return procedure is active in the dedicated section on bebedialmy.it.

6.3

Once you have exercised the withdrawal from the contract through the online return form, you must return the products to the Seller as soon as possible and in any case within the time indicated by the electronic return form activated on the Bèbè platform of Almy.com; The refund period starts from the day the items returned arrive at the Bèbè warehouse in Almy.

6.4

The Customer shall bear all the costs of returning the purchased products, unless the Seller has expressly exempted the Customer from these costs at the time of purchase. The customer remains liable in the event of loss or damage to the products during transport that is due to a negligent choice of carrier and/ or shipping methods.

6.5

The Right of Withdrawal - in addition to compliance with the terms and conditions described in paragraphs 6.1, 6.2, 6.3 and 6.4 above - is considered to be correctly exercised if the following conditions are fully complied with:

to. the Return Form transmitted directly online through the bebedialmy.it website must be correctly completed and sent to the Seller within fourteen (14) days of receipt of the products;

b. the products must not have been used, worn or washed;

c. the identification tag must not have been removed from the product;

d. the products must be returned in their original packaging;

and. the returned products must be delivered to the shipper as soon as possible and in any case within the time indicated by the electronic return form activated on the Bèbè platform of Almy.com; the activation and completion of the return form on the Bèbè platform of Almy.com express the decision to withdraw from the contract;

f. the products must not be damaged.

6.6

If the Right of Withdrawal is exercised following the methods and terms indicated above, the Seller shall refund any sums already collected for the purchase of the products in accordance with the methods and terms provided.

6.7

The sums will be refunded as soon as possible and, in any case, within fifteen (15) working days from the date on which the Seller received the product, always after verification by the Seller of the correct execution of the terms and conditions indicated above.

6.8

If the terms and conditions for the exercise of the right of withdrawal are not respected, referred to in letters a), b), c), d), e) and f) of the previous paragraph referred to in point 6.5, you are not entitled to reimbursement of the sums already paid to the Seller. Within 14 days from the sending of the email with which the non-acceptance of the return will be communicated, the customer may ask to regain, at his own expense, the products in the state in which they were returned to the Seller, giving notice to the Seller, in the manner to be communicated.

Otherwise, the Seller may withhold the products, in addition to the sums already paid for their purchase. If the conditions set out in paragraphs b), c) and d) of paragraph 6.5 above are not met, the Seller may not be entitled to a full refund of the sums already paid to him. In this case, in fact, there is a liability for the decrease in value of the returned products, resulting from a use other than that authorized by the Seller. In this case, a percentage between 10 and 90 % of the sums already paid to the Seller for the purchase of the returned products will be deducted from the planned refund, as will be specifically communicated by the Seller.

 

7. Repayment terms and conditions

7.1

After the return of the products, the Seller shall make the necessary checks regarding the conformity of the same with the conditions and terms indicated in paragraph 6. In the event that the checks are concluded positively, the Seller may send, by e-mail, the relevant confirmation of acceptance of the returned products. In the event that the checks are not concluded positively, the Seller shall communicate, by e-mail, the existence of a decrease in the value of the returned products, resulting from failure to comply with the conditions set out in b) c) and d) of paragraph 6.5 above. At the same time, the Seller shall also communicate the amount that will be deducted from the sums paid for the purchase of the returned products, without prejudice, alternatively, to the possibility of regaining, at its own expense, the products in the state in which they were returned to the Seller, as provided for in paragraph 6.8 above.

7.2

Whatever the method of payment used, the refund, in full or in part, is activated by the Seller in the shortest possible time and in any case within fifteen (15) working days from the date on which the Seller received the item returned, after checking the correct execution of the right of withdrawal and checking the returned products. The deadline of 15 working days also applies in the case of cancellation of the order, whatever the reason for cancellation.

After informing you of the type of credit you have chosen, between refund or voucher, it will not be possible to change the choice of credit established during the return procedure.

In the event that the voucher had been chosen as the method of re-crediting, it will not be possible to change the method of re-crediting the refund; If, however, the refund has been chosen, it will not be possible to change the method of credit by requesting the voucher.

7.3

The Seller makes the refund using the same means of payment used for the purchase of the returned products, unless it has been expressly agreed with the Seller to use a different means of payment. If there is no correspondence between the recipient of the products indicated in the order form and who has paid the sums due for their purchase, the refund of the sums, in case of exercise of the right of withdrawal, will be executed by the Seller against the person who made the payment. The refund to a person other than the one who made the payment for the purchase of goods and services can be made only if the appropriate documentation provided by the seller is completed and provided that the identity documents required by the salesman. In case you opt for the choice of voucher the amount will never be refundable except by creating a new voucher.

7.4

The currency date of the credit is the same as the debit; As a result, there is no loss of bank interest.

 

8. Applicable law and dispute resolution

8.1

The General Conditions of Sale are governed by Italian law and in particular by Legislative Decree 6 September 2005 n.206, on the consumer code in Chapter I "Consumer rights in contracts", with specific reference to the legislation on fixed-term contracts. distance and by legislative decree 9 April 2003 n. 70 (possibly subsequent amendment) on certain aspects concerning electronic commerce. In the event of disputes, the competent court will be that of Bari (Italy).

 

9. Modification and updating

9.1

The General Conditions of Sale are modified from time to time also in consideration of any regulatory changes. The new General Conditions of Sale will be effective from the date of publication on Bèbè by Almy.com.